Please note: We do not have over-the-phone customer service. All inquiries are via email. Please send all inquires via email. This is to ensure we provide quality service to all our customers and clients. We apologize for any inconveniences and will surely respond to your inquires in timely manner. Thank you
Samples?: We do not have small unit samples, because they are not enough to use for product evaluation. To test any product, you would need to purchase the full size and quantity as listed on our website and use it on 3 to 6 people for at least one month. This will enable you make a better decision on what to update on the product before private label.
Shipping to Nigeria: For private label orders shipping to Nigeria and West Africa,
Sign up shipping account with Nigeria Freight forwarding company at https://www.impexc.com/home. Send us your email address and account number. We will ship to them and they will forward the parcel to your address in Nigeria. This is to avoid custom parcel interception.
Which Product to Choose?: Please note, we do not advise customers on the best product to choose from, or suggest which product will produce customer`s desired result due to skin differences. None of our products work miracles, all of them need sufficient time to produce result. What works for one person may not work for another in the exact manner. The law requires every customer to research each product ingredients and determine the suitability of such ingredients and product for their personal use.
Our Distributors Please note: Distributing skin whitening products to some African countries could be very challenging because: 1) They may not use the products as directed. 2)Humidity and temperature is very high, and UV damage is common. 3) Many of them are exposed to sun damage on daily basis, so result may not be as seen with the European users. 4) 75% of them use high percentage hydroquinone products with steroids leaving their skin resistant to natural products. 5) Expectations could be unrealistic, some expect their skin to turn from black to white bulb color in 2 days of use. For this reason, so we recommend distributors to test the products before wholesale or private label purchasing.