We do not have on the phone customer service agents to speak to, please send all inquires via email. We respond to all querries in timely manner. Thank you.
Our customers are number one - always. That's why everything we do is focused on providing excellent customer service and delivering low prices.
The information you share with Raphe allows us to provide the products and services you need and want while giving you the very best shopping experience.
Our founder Raphe Eeze reminded us that "a promise we make is a promise we keep," and it's our promise to customers that we respect the trust you place in us and the privacy of the information you share. Part of providing superior customer service includes making sure that we're building a relationship of trust with customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way how we collect, use, share, and above all protect your personal information.
Our Policy guarantees:
- 100% safety of your personal information; We recognize the importance of maintaining the security of our customers’ personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information.
- We never share your personal information.Our Policy focuses on personal information – information that identifies you or reasonably can be linked to information that identifies you.
- How Do We Use Your Personal Information?
- We use your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our offerings to you